Join The Next Free Walking Tour Rotterdam!
Booking A Tour FAQ
The booking fee is refundable until 24 hours before the start time of the cancelled tour. From the €1,89 that you pay per person, €1,50 per person will be refunded to your account. The transaction fee of €0,39 per person is non-refundable.
Please note that it may take up to 10 days before you see the refund in your account. For more information, visit our Cancel & Refund Policy page.
Didn’t receive a cancellation email? Send us an email, mentioning the 4-digit order number that you received (check your email for reference). We will make sure you receive the amount to your account.
When you join a tour, you are charged a €1,89 booking fee per attendee. These costs cover the following:
€1,50 booking fee:
- A guarantee of your reservation, both for you and for us.
- Our work on the backend, organizing & managing our tours and guides.
- Marketing & website maintenance, so you can find us when looking for the best tour in Rotterdam.
- Being there for you when you contact us!
€0,39 transaction fee for electronic payments
The booking fee can be paid when you make an online booking, or at the start of the tour with a credit/debit card. For more information about the fee and our cancellation policy, visit our Booking Fee & Cancellation Policy page.
The bookings fee is for the Free walking tour community
For the tour guides the amount you tip is up to you, Free tours have no fixed cost, and the amount you pay is up to you!
No problem! You can cancel the tour at anytime in your confirmation email through this button:
You can make a new reservation on your preferred date & time. If you need further assistance, send us an email.
Our booking system allows reservations for a maximum of 6 people per booking. Our experience shows us that other attendees appreciate smaller groups within the tour. It keeps the tour up to speed and it’s easier to make new friends between smaller groups. We kindly ask you to respect this.
If you are visiting with a larger group, consider booking a Private Walking Tour of Rotterdam. You will have full attention of your own guide and it leaves more space for improvisation during the tour.
Do you still wish to join a Free Tour with a group larger than 6 people? If we have enough availability, you can make multiple reservations in our booking system under the same name and email address.
All tours for this date are fully booked. Please consider another date or time to come and see Rotterdam.
If you really want to come on this date and have a larger group, consider taking a Private Walking Tour of Rotterdam. You can enjoy Rotterdam with your own private guide!
After choosing your date & time and entering your name & email address, you are taken to this screen:
Make sure to click on the BOOK NOW button to confirm your submission. If your booking is recorded, you will see this screen:
An email is sent to your email address for further reference.
Didn’t receive anything? There are several possibilities why this happens:
- The email address was entered with a typo
- The confirmation email is recognized as spam (check your spam folder!)
- Our booking confirmation isn’t working correctly
No worries, your booking is surely recorded if you saw the screen above. If you wish to receive the details anyways, please send us an email.
Join Our Free Tour And Experience Rotterdam Like A Local!
Experience the European harbor capital in a unique way, combining next level architecture with an explosive history. On May 14th 1940, the city centre was destroyed by German bombs. Unshakeable -like its people-, the city rose from its ashes to become the cultural hub it is today. Join the next tour and discover why our tour remains the #1 walking tour in our beloved city.
The Legacy Of Erasmus
The Legacy Of Erasmus
Dive into the history of Rotterdam and find out why this native of the city had a university and a bridge named after him. See where he lived and learn how he still ties scholars from around the world to our city.
WWII Bombardment
WWII Bombardment
When the nazis invaded the city on 14 May 1940, most of the city center was brought to the ground. Discover how the bombardment has affected the history and future of both Rotterdam and the Netherlands.
Futuristic Architecture
Futuristic Architecture
Sometimes referred to as Manhattan on the Meuse, there is something unique and exhilarating about the architectural style across the city. Gaze at towering skyscrapers, peculiar buildings and learn about the logistic troubles that came with the more unconventional constructions of the city.
Port Of Europe
Port Of Europe
Europe’s largest harbor plays an essential role in the history of our city, transforming a small fishing town into the industrial hub it is today. Stride along the throbbing artery that pumps into the Meuse and the Rhine & into the waterways of Western Europe.
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Start exploring Rotterdam
Book your tour ahead
Get ready for your trip to Rotterdam and explore our pages and channels with information about the city.
Check out our ‘Your Guides’ page with personal recommendations from each guide, watch our Free Virtual Tour Rotterdam videos and follow us on Facebook to stay updated on the latest info!
